Returns Policy

We accept returns on most purchases, if returned in the condition in which they were sold within fourteen days.

Under the Distance Selling Regulations you have the legal right to cancel your order within fourteen days of receipt of your Goods (with the exception of any made to order items) assuming that none of the items have been opened. You do not need to give us any reason for cancelling your contract. However, you will need to notify us in writing at sales@wetplatesupplies.com; during this period if you wish to cancel your contract.

If you have received the Goods before you cancel your contract, then you must send the Goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the Goods for delivery you must not unpack the Goods when they are received by you and you must send the Goods back to us at our contact address at your own cost and risk as soon as possible.

In the interests of health and safety, all items returned under the Distance Selling Regulations should be sealed and unopened.You must observe ADR and other transport regulations if returning hazardous items.

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible upon receipt of the returned goods.